The Forrester Wave™: Process-Centric AI for IT Operations (AIOps), Q2 2023 Report

Discover what makes BigPanda a Strong Performer

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BigPanda embeds powerful AI and automation into all aspects of our enterprise-scale platform.


Hybrid, multi-cloud and on-premises operations continue the fuel the need for comprehensive business insight—process-centric AIOps vendors being at the forefront of innovation.


In this complimentary report, The Forrester Wave™: Process-Centric AI for IT Operations report, you will learn the essential criteria and uses cases for process-centric AIOps vendors and how they score.


What makes BigPanda a Strong Performer?


BigPanda tied for the second-highest score in the strategy category. Additionally, the report cites several other differentiated strengths of BigPanda’s offering, including:

  1. Unified Visibility: BigPanda integrates seamlessly with diverse systems and workflow by leveraging an open data strategy and a technology-agnostic approach with consumption-based pricing.
  2. Automation: Forrester calls the platform a “great option for organizations looking for a technology-agnostic solution that automates operational workflows across a wide assortment of technologies in the landscape.”
  3. Scalability and Analytics: BigPanda’s unified analytics approach offers comprehensive exploration and visualization of interrelated metrics, enabling valuable insights. As reference customers put it, “The platform is designed to scale horizontally to support large-scale complex environments with ease.”