On-demand webinar: Stop guessing: triage your incidents with conviction

Duration: 45 minutes

Register to watch webinar On Demand

When it comes to incident management, real-time incident detection has been solved with AIOps-powered tools.

Incident triage is a different story.

With critical business context locked away in multiple sources, IT Ops and NOC teams are forced to triage through manual, error-prone processes. Spreadsheets, runbooks, tribal knowledge and manual calculations make the process unbearably complex and result in longer MTTR.

Is there a better way?

This 45-minute on-demand webinar will show you how to automatically incorporate the data required to triage your incidents with speed and conviction.

Key learnings from this session include:

  • the importance of incident triage, and why manual triage creates so much pain for teams
  • how to automatically calculate and incorporate business context into incidents
  • how to use this information to handle higher incident volumes
  • how to setup environments based on business context to trigger workflows in other platforms

Speakers: Julie Cappello, Sr. Solutions Architect, BigPanda
Mohan Kompella, VP of Product Marketing, BigPanda
Arsalan Lari, AIOps Practice Architect, World Wide Technology

Register now.

The Speakers

Arsalan Lari

AIOps Practice Architect,
World Wide Technology


Julie Cappello

Sr. Solutions Architect,
BigPanda

Mohan Kompella

VP of Product Marketing,
BigPanda