Guide to BigPanda incident management workflow

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Eight steps of a highly effective incident management workflow

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BigPanda has defined an eight-step methodology based on years of helping enterprise customers design highly-effective workflows across the incident management lifecycle,

Learn more about how the methodology can help IT Operations team leverage BigPanda for Event Management and ITSM tools (such as ServiceNow, Jira, etc.).

This guide, along with a workflow diagram, are offered as part of the BigPanda University, an online learning center for anyone interested in learning how Event Correlation and Automation supports a modern incident management lifecycle.