2021 Strategic Roadmap for IT Operations Monitoring

As the pace of digital business continues to accelerate, and as the world works through the COVID-19 pandemic, visibility in your organization’s IT Operations stack is more important than ever.

If you are an infrastructure & operations (I&O) leader, read recommendations from Gartner for operations monitoring in 2021:

  • Achieve pragmatic observability, detecting relationships and dependencies impacting digital business applications and customer experience (CX) by analyzing telemetry from the full stack — shared and in-context.
  • Improve CX by applying PlatformOps as a continuous process of monitoring new capabilities and providing feedback for improvement.
  • Optimize the use of AIOps in their production environment by using its capabilities such as natural language processing (NLP) to intelligently drive automation.

Click here to download report

Gartner, 2021 Strategic Roadmap for IT Operations Monitoring, 8 October 2020, Federico De Silva, Padraig Byrne


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